Helplines & Support Groups in the Balearics

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Helplines & Support Groups in the Balearics

Below is information on the various support organisations and helplines in the Balearics, including:

• Spanish Red Cross
• Alcoholics Anonymous
• Drug Abuse
• Emotional Support
• HIV/Aids
• Cancer Support
• Support Groups for the Elderly
• Parents' & Childrens' Support Groups
  
• For a list of helplines and other useful numbers in the Balearics: Click here (in Spanish)
  
• Citizen Information and Service Centre (SIAC)
  At: Plaça de la Drassana, 4, Bajos, 07012 Palma
  Tel: 900 321 321
  Open: Monday to Friday 08:00-15:00
  e-mail

Spanish Red Cross (Cruz Roja)

The Spanish Red Cross provides help for drug addicts and their families, people affected by HIV, immigrants and the elderly. It runs assistance centres for drug addicts and their families. The centres offer emergency and psychological help, a meeting place and a shelter. Further services include social integration classes and first aid courses, assistance in finding accommodation, treatment for drug addiction and mobile methadone units. Helping minors is a special priority.

• Spanish Red Cross Website (in Spanish)
  Tel: 902 222 292
• Balearic Islands Provincial Red Cross
  At: Arquitecto Bennasar 73, 07004 Palma de Mallorca
  Tel: 971 295 000
  Fax: 971 752 689

Alcoholics Anonymous

The AA Mallorca provides active support with regular meetings in English in Palma de Mallorca, Alcudia, Manacor and Magaluf. The group website details days, location type and accessibility of these meetings; it also and has an active blog and twitter feeds.

• e-mail AA Mallorca (in English)
• Website AA Mallorca

AA Spain is the website for the English-speaking Alcoholics Anonymous network in Spain.

• AA Infoline Tel: 616 684 338
  e-mail

There is good support for those living in the Balearics with many Alcoholics Anonymous meetings in English. There is also information about who to contact if there are no meetings in English in each area.

• To find the nearest Alcoholic Anonymous meeting in Mallorca, Menorca, Ibiza or Formentera: Click here
• The national Spanish AA is the Alcohólicos Anónimos (in Spanish)

Drug Abuse

Emotional Support

Costa Blanca Samaritans (CBS): A volunteer organisation offering emotional support in English to people throughout Spain who are in distress or have suicidal feelings. All calls are confidential and numbers are not traced.

• Tel: 902 883 535
  Open: Monday to Friday 20:00-24:00
  e-mail
  Website

HIV/Aids

• AIDS infoline
  Tel: 0900 204 2040 (in English)
  Open: Monday to Friday, 14:00-22:00

Alas: Balearics Islands Association for the Fight Against AIDS (Asociación de Lucha Anti-Sida de las Islas Baleares) is an organisation offering support and information on AIDS with offices in Mallorca and Ibiza.

• ALAS
  At: Plaza Cardenal Reig, nº 4, 1º A, 07004 Palma de Mallorca
  Tel: 971 715 566
  Fax: 971 496 218
  e-mail
• At: Calle Madrid Nº 58, 1º-B, 07800 Ibiza
  Tel/Fax: 971 312 357
  e-mail
  Website (in Spanish)

Cancer Support

Cancer Care in the Balearics is usually handled by the main hospitals on each of the islands. They provide help and support for relatives as well as patient care.

A central support team is available for more information and support:

• Spanish Association against Cancer
  At: C/ Amador de Los Ríos 5, 28010 Madrid
  Tel: 900 100 036
  Info Line: 902 303 053
  Website

The Ibiza and Formentera Cancer Association (Asociación Ibiza Y Formentera contra el Cancer) provides financial help to cancer sufferers and also works to make people aware of the dangers of excessive sunlight, smoking and unhealthy diets.

• Tel: 971 310 000 / 971 342 243
• Information from Ibiza Holidays: Click here

The Association of Parents of Children with Cancer (Asociación de Padres de niños con cancer de Baleares) helps and gives support to children with cancer and their families.

• At: Andrea Doria 60, B-4º 2ª, 07014 Palma de Mallorca
  Tel/Fax: 971 733 473
  e-mail
  Website (in Spanish)

Support Groups for the Elderly

Age Concern España has a number of local organisations within the Balearics. For details of the nearest Age Concern see below or contact the head office:

• Age Concern España (the federation)
  At: Apartado 7, Santa Ponsa, 07180 Mallorca
  Tel: 971 231 520
  Fax: 971 230 490
  e-mail
  Website
• Age Concern Mallorca
  At: Apartado 7, Santa Ponsa, 07180 Mallorca
  Tel: 971 777 179
  Fax: 971 231 520
  e-mail
• Age Concern Menorca
  At: Apartado 90, Es Castell, 07720 Menorca
  Tel: 971 377 023
  Fax: 971 377 049
• Age Concern Ibiza and Formentera
  At: Apartado 370, 07800 Ibiza
  Tel: 971 303 106
  Fax: 971 399 780
  e-mail

Parent & Children Support Groups

Please note that there is no guarantee that English will be spoken.

The Association for Parents of Children with Attention Deficit Disorder (Asociación STILL) provides help and support to parents.

• At: C/ Ramón Berenguer III, nº5 Bajos, 07003 Palma
  Tel: 699 779 449
  e-mail
  Website (in Spanish)

The Association of Parents of Children with Down Syndrome (Asociación Síndrome de Down de Baleares) works with people with Down Syndrome and their families.

• At: Ctra Palma-Alcudiá Km 7.5, 07141 Marratxí
  Tel: 971 604 914
  Fax: 971 604 998
  Website (in Spanish)

Further Information

• AngloINFO INFOrmation page Emergency Telephone Numbers in the Balearics
• AngloINFO INFOrmation page Lost & Stolen Credit cards & Mobile Phones in Spain